Shipping policy
Thank you for shopping with Bikegear. This Shipping Policy explains how we process and deliver orders placed through our website.
1. Shipping Destination
We currently ship within the United States.
2. Order Processing
- Handling Time: 1–2 business days
- Orders are processed Monday through Friday, excluding public holidays.
- Once your order has been shipped, you will receive a confirmation email with tracking information (when available).
3. Delivery Time
- Estimated Delivery Time: 3–4 business days after dispatch.
Delivery times are estimates and may vary due to weather conditions, carrier delays, holidays, or other circumstances beyond our control.
4. Shipping Costs
We offer free standard shipping on all eligible orders within the United States unless otherwise stated at checkout.
Any applicable shipping charges will be clearly displayed before you complete your purchase.
5. Order Tracking
Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking information, where available.
If you have not received your tracking details within the expected processing time, please contact us.
6. Incorrect Shipping Address
Please ensure your shipping address is accurate before completing your order.
Bikegear is not responsible for delays or failed deliveries resulting from incorrect or incomplete shipping information provided by the customer.
7. Lost or Damaged Shipments
If your package is lost during transit or arrives damaged, please contact us as soon as possible.
We will work with the shipping carrier to investigate the issue and provide an appropriate resolution, which may include a replacement or refund where applicable.
8. Contact Information
If you have any questions about this Shipping Policy, please contact us:
Bikegear
8005 S Escanaba Ave
Chicago, IL 60617
United States
Email: Contact@Bikegear.dk
Phone: +1 (839) 204-7354